Know what to ask.
Know what to show.

I will only present licences, certifications and trade qualifications that are current, accurate, and applicable to the work I quote.

I will hold appropriate public liability and (where required) workers compensation cover, and can produce a current Certificate of Currency on request.

I will quote in writing with scope, materials, labour, and any open items named — no one-line text quotes for substantive work.

My deposit and progress payment structure will sit inside the statutory limits of the state the work is performed in.

Any variation to the scope will be re-quoted and approved in writing before the variation work begins.

I will state, in writing, the statutory, workmanship, and materials warranty layers that apply to the work — without overclaiming.

I will not knowingly accept work outside my licence class or competence, and will say so plainly when a job is outside my scope.

I will treat homeowners, their property, and other trades on site with courtesy and respect. No bullying, no high-pressure tactics, no abusive conduct.

I will respond to reasonable post-completion queries about the work within a stated, documented window — not ghost the customer at sign-off.

I will not misrepresent my Member Profile, my credentials, my service area, or the meaning of being a Need A Trade member to any homeowner.